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Terms

Updated 9 November 2026

These terms cover batach.io, the verification page, the Batach app and the portal, which are run by IMPLEMIT PTY LTD. By using them, you agree to these terms.

What a verification tells you

A verification shows who made the product and the details they registered for it.

“Genuine” means the code or chip is one the company registered. A hidden code shows Genuine only the first time it is verified. After that, it shows “Already verified”.

A verification cannot always show whether a product was opened and refilled. If something about a product seems wrong, do not use it, and report it from the verification page.

Accounts

  • Manufacturers, importers and regulators sign up and send us documents that show who they are. We vet every company and agency before it can use Batach.
  • Give true details. Keep your password and sign-in codes to yourself. You are responsible for what is done with your account.
  • Manufacturers may register only products they make. Importers may register only products they import, and must send us proof for each brand.
  • Keep the label files we give you private. Anyone who has them could print labels that pass verification.

What regulators see

A regulator on Batach sees the products, batches, verifications, reports and recalls of the companies it oversees. It can confirm a product's registration and recall a batch.

A regulator never sees who verified a product, or the phone number or email of anyone who reports one.

Fair use

Do not guess codes, copy Batach, or use it to mislead anyone about a product. We may suspend an account that does.

Plans and payment

Verifying a product is free. Companies and agencies pay for a plan agreed with Batach before they start.

The public record

What is added to the public record stays there. If something in it is wrong, we add a correction. The original stays.

Liability

We work to keep Batach accurate and running, but we provide it as it is. As far as the law allows, we are not liable for losses from relying on a verification, or from Batach being unavailable.

Governing law

These terms are governed by the law of Western Australia.

Changes to these terms

When we change these terms, we change the date at the top.

Contact

Write to reach@batach.io.