See where counterfeits turn up across your country.
Counterfeit medicine, food and drink put people at risk. Each time someone in your country verifies a product that may be counterfeit, your agency sees it straight away, with the region where it was verified. Consumer reports of suspected counterfeits reach you the same way. Confirm registrations and recall batches from your portal. When consumers verify, they see your agency’s name on each registration and recall.
What you get with Batach.
Counterfeits found early
Each time someone in your country verifies a product that may be counterfeit, your portal shows it straight away, with the region where it was verified. When five or more turn up in one region within 24 hours, your agency gets an alert.
Reports from the public
Consumers report what they found and where they bought it, with a photo if they took one. The manufacturer or importer gets the same report, and your agency keeps its own notes on each one.
Registrations consumers can see
Confirm or withdraw a product’s registration. Anyone who verifies the product sees your agency’s decision.
Recalls that reach consumers
Recall a batch, and anyone who verifies a product from that batch is told not to use it.
How your agency joins.
Book a call
Tell us what your agency regulates and where. We show you the portal your agency would use.
We set up your portal
Your agency’s portal covers the sectors and regions it regulates, for example medicines in one state, or food and drink across the whole country.
Your agency goes live
Your officers sign in to your agency’s portal. They see the manufacturers and importers your agency regulates, their products, and the suspected counterfeits and consumer reports about those products.
FAQ
What can our agency see?
The manufacturers and importers you regulate on Batach, with their products, recalls, suspected counterfeits and consumer reports. You never see who verified a product, or a consumer’s phone number or email.
Can a manufacturer or importer join as a regulator?
No. A regulator must be independent of the companies it oversees.
Which countries can we oversee?
The country your agency regulates. Batach works in any country.
Can we oversee only our regions or sectors?
Yes. A regional office sees the manufacturers and importers based in its regions, and the verifications and reports from those regions. An agency for some sectors, such as medicines, sees only the products in those sectors. We set this up with your agency.